My nightmare started over 6 months ago after I moved.Â I have had Bell Sympatico Business Internet for the past two years with the normal about of problems.Â But things took a bad turn when I moved.Â I called
I connected my DSL modem , the router to the line, and to my dismay it would not work. I called technical support and they informed me that the line was up.Â I was asked for my credentials in order to proceed with any support over the phone.Â I provided my postal code but was informed that I had the incorrect postal code.Â I insisted that I had received the postal code from the post office directly and it should be correct.Â Somehow
At this point any half intelligent person would know that I was indeed really the owner of the DSL circuit.Â But I was shocked when the tech again continued to insist that I provide the wrong postal code she had in the system. Well, I held my breath and talked myself into stopping from yelling and uttering obscenity.
I asked to speak with a supervisor, after being on hold for over 15 minutes the rep came back and informed me that all supervisors were busy.Â She continued to say that even a supervisor would not help me because I was unable to provide the wrong postal code.Â I insisted that I speak with a supervisor and was put on hold again.Â After what felt like an eternity of wait, I finally got connected with a supervisor.Â She asked me to look for the latest